Privacy Policy
Who we are
Ikonystic operates ikonystic.shop. Contact: [email protected]. Address: 25 Allée Des Peupliers, 02100 Saint-Quentin, France. This policy explains how information is used in connection with our store and services.
Information you provide
Information may include your name, email address, phone number, shipping and billing addresses, company name, selected products, order and payment references, and messages or evidence you provide to customer support. We use information relevant to the service you request.
How information is used
We use customer information as necessary to respond to inquiries, process authorized purchases, arrange fulfillment and delivery, handle returns and refunds, maintain transaction records where required, and protect the store against misuse. Depending on the activity and applicable law, processing may be necessary for a contract, legal obligations, legitimate operational interests or consent.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed where required by law or necessary to address misuse and protect legal rights.
International processing
Our company is based in France and serves customers in the United States. Information may be processed where we and relevant service providers operate. Where applicable, transfers must use the safeguards required by data protection law.
Browser storage
The store uses local browser storage to remember shopping cart items and selected product colors between visits. This storage is not used for advertising. See our Cookie Policy for details and removal instructions.
Retention
Information is kept for as long as needed for the purpose for which it was collected, including providing services, resolving disputes and meeting applicable recordkeeping obligations. The appropriate period depends on the type of information and the relevant requirements.
Your choices and rights
Depending on your location and applicable law, you may request access, correction, deletion, restriction, portability or object to certain processing. Where processing relies on consent, you may withdraw it. Email [email protected] to make a request; we may need information to verify your identity. You may also contact the relevant data protection authority, including the CNIL in France.
Updates and contact
We may update this policy to reflect changes in the store or applicable requirements. The current policy is available on this page. Questions may be sent to [email protected].